Orcid (Open Researcher and Contributor ID) is a unique identifier system used to identify researchers and contributors in academia and research. This Orcid ID is widely used in the OJS (Open Journal System) platform, which is used to manage online journals and editorial processes.
However, sometimes OJS users may encounter problems saving users with Orcid ID. This problem can be caused by several factors, such as a bad internet connection, incorrect formatting of the Orcid ID, or technical issues with the OJS platform.
Following are some steps that can be taken to fix the Orcid save failure issue when editing users in OJS:
1. Check the Internet Connection
First, make sure that your internet connection is stable and that there are no problems with your network. Internet connection problems can cause errors in the Orcid ID saving process. Make sure that your internet connection is strong and stable when you edit users in OJS.
2. Check Orcid ID Format
Make sure that the Orcid ID you want to enter is correct and valid. Try to double-check the Orcid ID you want to enter and make sure that there are no typos or wrong formats. You can search for the correct Orcid ID on the Orcid website, and then ensure that the ID has been copied correctly into OJS.
3. Clear Browser Cache
If you’re still having problems, you can try clearing your browser cache. A full browser cache can affect the performance of web applications and cause problems like this. You can clear your browser cache and log back into OJS to try saving the user with the Orcid ID.
4. Update OJS Version
If all these attempts are unsuccessful, you can try updating your OJS version. There may be a technical issue with the OJS version you are using which is causing the Orcid ID saving error. Try updating your OJS version and try saving the user again with the Orcid ID.
5. Get Help from the OJS Technical Support Team
If all of the above attempts are unsuccessful, you can contact the OJS technical support team for assistance and for further advice on how to resolve the issue. The OJS technical support team can assist you in solving this problem in a more specific and detailed manner.
Conclusion
The problem of Orcid saving failure when editing users in OJS can be caused by several factors, including bad internet connection, incorrect Orcid ID formatting issues, or technical issues on the OJS platform. However, by taking some of the corrective steps above, you can fix the problem and continue the process of managing your online journal at OJS smoothly.
