Welcome to openjournaltheme!
These terms and conditions outline the rules and regulations for the use of Open Journal Theme OJS Professional service’s Website, located at https://openjournaltheme.com.
By accessing this website or purchasing any of our products or services, you unequivocally accept and agree to abide by these terms and conditions. Do not continue to use or buy any product on openjournaltheme if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refers to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same. All our products are sold based on the feature that we explain in each package.
Basic detail of our term of service
Acceptance of Terms
By using or purchasing the product (“Product”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use or purchase the Product.
Product Delivery
The Product is delivered to you “as is” and “as available,” including all features, bugs, and other aspects of the code. We make no representations or warranties, express or implied, regarding the Product, except as explicitly stated in the warranty section below.
Warranty
Warranty coverage for the Product will be provided as described in the product description. The product description may include details regarding the warranty period, scope, and any conditions or limitations. Please refer to the product description for specific warranty information applicable to your purchase. If the product description does not include warranty information, no additional warranty is provided beyond the statutory rights you may have under applicable law.
Disclaimer of Warranties
To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Product is provided without any warranty that it will meet your requirements, be uninterrupted, secure, or error-free. We do not guarantee that the Product will be free from defects or errors, or that any defects or errors will be corrected, except as specifically described in the warranty section.
Limitation of Liability
In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, whether in an action in contract, tort, or otherwise, arising out of or in connection with the use of or inability to use the Product, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to the Product shall not exceed the amount you paid for the Product.
Compliance with Laws
You are responsible for complying with all applicable laws and regulations in connection with your use of the Product. We make no representations or warranties that the Product complies with any specific legal requirements, laws, or regulations.
Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of the Product following any changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising from or related to these Terms or the Product shall be resolved in the courts located in [Your Jurisdiction].
Cookies
We employ the use of cookies. By accessing openjournaltheme, you agreed to use cookies in agreement with the Open Journal Theme OJS Professional service’s Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, Open Journal Theme OJS Professional service and/or its license own the intellectual property rights for all material on openjournaltheme. All intellectual property rights are reserved. You may access this from openjournaltheme for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Redistribute or republish part of the material or all the material created by from openjournaltheme
- Sell, rent, or sub-license material from openjournaltheme
- Modify our core code product except it previously get our permission to do so
- Reproduce, duplicate, or copy material from openjournaltheme
- Redistribute content from openjournaltheme
- Use of our product that does not obey terms of use of license based on the specific product that has explained in our product description
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Openjournaltheme does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Open Journal Theme OJS Professional service, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Open Journal Theme OJS Professional Service shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Open Journal Theme OJS Professional service reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.
Open Journal Theme OJS Professional service may remove your right to use our product and to update any of our products if break any of the rules.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy
- Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Open Journal Theme OJS Professional service a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- agree to Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
- The customer of our product
- Other sites that allow hyperlinking to our content
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law, and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Open Journal Theme OJS Professional service, and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Open Journal Theme OJS Professional service. Please include your name, your organization name, and contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Open Journal Theme OJS Professional service’s logo or other artwork will be allowed for linking absent a trademark license agreement.
We may put any content that explains the log of purchase on our customer site. This content would be issued to note the version of our product and the date of purchase. The content is not meant as evidence of purchase but to help the customer and we provide our services based on the date of purchase of our product.
IFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
Your Privacy
Please read Privacy Policy
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve of immediately removing all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
About the Support
Our support services are provided solely for the products and services offered on our website. We are committed to providing support, assistance, and troubleshooting for issues directly related to our own products. We may not be able to provide support for third-party products or services, even if they are mentioned or referred to on our website.
The support of our product after you have bought our product includes:
- The installation problem of our product that is not covered in our manual or documentation
- The features that we have mentioned that does not work. The features are limited to our theme feature, not OJS-specific features or third-party plugin features.
- The support for language files.
We may hear any request from our customer about the features and implement it on our product as an improvement but the support is not including any immediate request to implement it to our products for a specific customer need as example we do not include any core modification of the theme as our support or give some specific features to the specific customer except as additional services.
Our product may not work if the minimum required specifications are not met in the client environment. We suggest that if this happens, the client configure the specification meets our requirement. In this case for example, for the OJS theme, all our OJS theme is stated with minimum OJS version. The update or upgrade of the specification such as the OJS upgrade on the theme purchase package is not included in the support scope. We don’t have any obligation to give support to our clients if the client still uses the unsupported version of OJS.
For the OJS products such as themes, everything that happens on the back-end OJS system such as an error on some tab, and some features that do not work on the back-end system such as configuration for another plugin is beyond our theme support. The theme only handles the front-end side of OJS except if the theme cannot be installed on the back-end (the OJS display will not be shown on public / require login to access).
On themes and plugin support, our support has not covered the scope of some assistance on “how to” on the platform usage or the third-party product usage.
On the service of platform support such as OJS support and OMP support, we only cover the support on the functionality of the platform, not the third-party plugins.
Beyond all that we would not provide any support for the add the operational data in OJS such as adding submission, modifying the metadata, adding the email template, and the routine process that should be done by the customer. See the Exclusion of Support section.
Channel
Our support process allows you to reach out to us through various channels for assistance. You can choose from the following methods to contact our support team:
- Email: You can send an email to our support email address. Please provide detailed information about your issue, and our team will respond to you as soon as possible.
- Direct Message: You can use our direct messaging system to communicate with our support team. This can be done through WA or Telegram. Reach out to us with your query, and we will provide the necessary assistance.
- Remote PC Access: In certain cases, we may utilize remote PC access technology to better understand and resolve your issue. We may use tools like TeamViewer or AnyDesk to remotely access your computer with your consent. This enables our support team to diagnose and troubleshoot problems effectively.
Please note that the availability of remote PC access support may vary depending on the nature of the issue and mutual agreement between you and our support team.
Our goal is to provide timely and effective support, no matter which communication method you choose. Please remember to provide relevant details and any necessary credentials to ensure a smooth support experience.
Our working hours are 08.00 to 15.00 using the Singapore timezone, from Monday to Saturday (except the National Holiday). We may give you a slow response if the requested support is beyond that time range.
We reserve the right to deny support if the support period has expired.
Exclusion of Support
We won’t provide any support that is listed as the exclusion of our support in addition to the previous explanation :
- Data Input: We do not offer support for performing data input or data entry tasks on the platform. This includes populating the platform with content, creating or importing large amounts of data, or manually entering information into the system.
- Bug Fixes on the platform: While we strive to provide a stable and bug-free platform, we do not offer support for fixing bugs in the platform’s codebase. Bug fixes for our products (themes and plugins) are the responsibility of our development team, and we regularly release updates to address known issues.
- Third-Party Integrations: We do not provide direct support for third-party integrations or plugins used in conjunction with our platform. This includes limitations in hosting services and issues that may arise from other plugins installed on your system. Support for third-party products, hosting providers, or other plugins should be sought from the respective vendors or communities responsible for those components. We recommend reaching out to them for assistance in resolving any related issues. Our support services primarily focus on the core functionality and features of our platform.
- Hosting or Server Configuration: We are unable to provide support for issues arising from hosting or server configuration. This includes problems related to server settings, DNS configuration, SSL certificates, server performance, or any other server-specific issues. It is recommended to seek support from your hosting provider or server administrator for assistance with such matters.
- End-User Training: Our support services do not extend to end-user training or user onboarding. We recommend referring to our documentation, and tutorials, or seeking assistance from your organization’s internal resources for user training or by using the community to get any input.
- Discontinued Product: If a product has been officially discontinued and is no longer supported or maintained by us, we may deny the provision of our products, services, and support related to that specific discontinued product.
- The request for revision is different from the layout or functionality of the product as we have previewed the product in the demo or the product description.
- Improve the functionality of the product from the product base functionality as it is described in the product description.
For exceptional cases related to platform support services (service that we provide for exclusive platform support services for example OJS support service), we may extend our support to include urgent bugs. An “urgent bug” refers to a critical issue that significantly impacts the functionality, security, or usability of the OJS system, requiring immediate attention and resolution for example the case that makes the site inaccessible and or the site needs to be patched due to security threat. Note that this is not included in the after-sales general product support such as plugins and themes.
Please note that these exclusions help us focus our support efforts on areas where we can provide the most effective assistance and ensure the overall stability and reliability of our products.
Product Usage and License
Any product that we sell on our site can only provide with a usage license.
The ownership of the product is still held by our company. The customer that purchases our product is only provided with a usage license.
Each of the purchases of the product that will provide the usage license can be used for one journal or the conjunction of it and it is only for the one-time type of product except for a specific product that is declared in the product description.
License usage migration:
The policy in force at openjournaltheme.com prohibits users from transferring the license granted to another journal site. The license granted by openjournaltheme.com is exclusively valid for use on sites that have registered and subscribed to openjournaltheme.com. Users are not permitted to transfer, share or transfer the license to other journal sites for whatever reason.
We can deny and pull the usage license once we know that the customer abused this policy. The pull of the usage license will be done with or without any notification to our customer. The pull of the usage license does not include any refund for the product that has been purchased.
Product and Service Denial
We would refuse to provide our product either commercial or free product if the usage of our product is used by an industry that operates on gambling, child abuse, pyramid scheme, money laundry, drug, pornographic, and other illegal services. If the customer already purchases without further notification about their industry, contact us and we would refund the payment immediately.
We reserve the right to deny the provision of products and services to both new and existing clients under the following circumstances:
- Non-Compliance: If a client fails to comply with our terms of service, policies, or any applicable legal requirements, we may deny the provision of our products and services.
- Unethical or Illegal Activities: If a client engages in or intends to use our products or services for unethical or illegal activities, we reserve the right to deny their request.
- Violation of Intellectual Property: If a client violates intellectual property rights, including copyright, trademark, or patent infringement, we may deny the provision of our products and services.
- Abuse or Harassment: If a client engages in abusive, threatening, or harassing behavior towards our team members or other clients, we reserve the right to deny further provision of our products and services.
- Non-Payment: If a client fails to make payment for our products or services as per the agreed terms and conditions, we may deny further provision until the outstanding payment is resolved.
Please note that these are general guidelines, and the specific circumstances for denying provision may vary on a case-by-case basis. We will always strive to act fairly and reasonably in making these decisions.
We reserve the right to disclose those typical types of clients we serve on our website.
Discontinue product
We reserve the right to discontinue a product if there is low demand or if it is no longer viable for us to maintain it. In such cases, we may choose to cease further development, updates, or support for the product. Consequently, we do not hold responsibility for fixing or enhancing the product in the future.
It is essential to understand that market conditions, technological advancements, and changing business needs can influence our product offerings. While we strive to provide long-term support and continuously improve our products, we must make decisions that ensure the sustainability and growth of our company.
If a product is discontinued, we will communicate this information to our clients, provide any relevant transition guidance or alternatives, and address any immediate concerns or issues to the best of our ability. We appreciate your understanding and cooperation in such cases, as we are committed to delivering high-quality products and services that align with market demands and industry trends.
Product Guarantee and Refund Policy
Since all our products are in the form of digital products. We need our potential customers to read the requirement of each of our products. We don’t provide any refund to any of all transactions for all the products that we have marked as completed as it is already available on the user account page to download the product. However, if the product still does not work although it meets the requirement as stated on the product detail page. We will help you to make the product work as expected. The product that we mean by this explanation is in the form of themes, plugins, and extensions.
If our customer orders the services from us but we still not initiate the process yet to complete the service we provide a refund for them.
Although we made our priority effort to give our product their best security and features we do not say that our product is free of bugs. We give a guarantee based on our product coverage support and update to patch any bug either reported by our customer or by ourselves. Since our product depends on some factor such as OJS itself, the security feature of any server configuration, and the person who operate the site so we would not give any guarantee for data loss or site breach. The guarantee is limited to support coverage, product bug, and features and is based on the time frame of a specific product.
We also do not cover the guarantee if any or part of our products has been modified by any of our customers. However, we provide additional services to fix it.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
- our company does not affiliate with PKP or SFU University. Our company also does not affiliate with any other company that provides OJS/OMP/OPS service/product.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
If you need any other information or suggestion about the topics that need to be covered on this page please contact us here.
This Agreement shall begin on the date since our site was created on 20 Dec 2018.
Note:
Terms related to our services may change at any time without prior notification. We strive to ensure that the terms we apply are always relevant, according to the latest developments and needs.
